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The future of clinical
investigator training

Our live and on-demand video and learning resource platform makes investigator training more convenient and cost effective, allowing you to empower teams and deliver programmes faster.

Two illustrated people look at multiple screens, one of which depicts virtual investigator training
Streamlining site team training 

The Connect.ID Health learning experience 

Learning is a continuous process, not an episodic event.  Combining live and on-demand video content with knowledge and learning resources available throughout the duration of a study is better for trainers and study teams.

The Connect.ID Health platform links Investigators, study teams and other relevant stakeholders with the knowledge and learning resources they need throughout the duration of each study.  And with detailed analytics built-in, sponsors can be confident that training has been delivered and consumed, enabling the best outcomes for the trial. 

An illustrated healthcare professional looking at a screen
An illustrated healthcare professional looks at a screen
A new way to learn

Critical to success

Investigator briefings are integral to the success of the clinical trial process.  A hybrid approach, combining primarily virtual training with in-person meetings delivers convenience and flexibility without losing the human touch. 

The Connect.ID Health e-learning platform provides personalised, virtual training experiences that maintain the critical relationships between principal investigators and clinical trial teams. 

The flexibility offered allows sponsors to rethink their training events, drive increased attendance and engagement.  And with no travel or venue costs, the platform drives cost efficiencies. 

Our Solution

Centralised, video-centric training

We’re committed to making online training easier.  That’s why we provide a complete solution from live event platform to content production and translation.    

We’ve been delivering live video webcasts for over 17 years, including over 200 last year, so you can be confident your training programme will be stress-free. 

See for yourself  

Key features

  • Highly secure virtual event platform for all training and education materials. 
  • Multiple user authentication options to streamline onboarding.  
  • Live video broadcast of presenters with synchronized slides with polls and ‘ask a question’ features to increase audience engagement  
  • Moderated live video Q&A with single or multiple speakers. 
  • Simultaneous live translation, dubbing and close caption for live events and on-demand content. 
  • Integrated video breakout sessions ideal for deep-dive sessions with different site team groups  
  • Integrated video & text chat for breakouts with public and private spaces. 
  • Live event email notifications and reminders. 
  • Pre-recorded video with slides, multiple speakers with captions, chapters and embedded CTAs. 
  • Centralised download library for all trial training and learning materials available and updated throughout the trial duration 
  • Comprehensive analytics including attendees, live and on-demand video consumption and asset downloads. 
  • White glove live event service with dedicated event manager and technical support. 
Our Solution

Everyone benefits

We’re confident that our solution benefits everyone involved in the process by delivering training that’s easier to deliver, easier to consume and easier to evaluate. 

Two illustrated healthcare professionals look at screens with trial data on them.

Site teams

With a single destination for all trial resources including live and on-demand video, site teams benefit from a seamless learning experience throughout the trial duration.  Users can progress at their own pace and return to learning resources whenever they need them. 

It’s perfect for both those sites that on-board when the trial commences and those that come on-stream later. 

All content can be delivered in the local language so site teams can feel comfortable and confident that they have absorbed every nuance of the training material. 

What’s more as videos are chaptered, site teams can readily jump to the information they need, when they need it.  

Trainers

Trial protocols are complex, so most site team training is delivered by HCPs, scientists and management teams – not professional trainers.   

Pre-recorded video presentations provide a stress-free environment for trainers to concentrate on their content and not their performance.  Allowing them to record content in their own time and re-record elements they are not happy with. 

We also offer a complete content creation service to help trainers create compelling, easy to understand content including slides, infographics, video and animation. 

An illustrated healthcare professional stands by her desk holding paper and a cup of tea
Two illustrated healthcare professionals look at screens with trial data on them.

Sponsors

Training is a vital element of the trial process, with the move from in-person to online training some sponsors worry that they can’t monitor training uptake.

Our platform provides detailed analytics that go beyond simple attendance to in-depth usage measures to give sponsors confidence that their training is being consumed.

For those that want additional assurance we offer a full learning platform with structured and unstructured courses to take site team education to the next level.

Capabilities

Technical expertise
  • Platform design
  • Platform development & configuration
  • 3rd party platform seamless integration
White glove service
  • Specialist event management
  • Film and animation content specialists
  • Live event technical support
Reporting
  • Full analytics including live tracking
  • Weekly tailored reporting
  • Trial specific measurement framework

Alongside our omni-channel clinical trial recruitment solutions, we offer centralised digital-first trial retention and online investigator briefing and training. We also provide a comprehensive range of digital corporate communications services.

Empower your clinical trial delivery. 

An illustration of a healthcare professional looking at her screen whilst sitting in a deskchair and looking at some paper.